1. If you find that the remote control of the LED strip is not working, please contact us immediately, we will resend a receiver for you as soon as possible. Please do not leave bad reviews and open disputes, thank you for your understanding.
2. If you want the RGB led strip to have many kinds of single colors, including also white, warm white, or yellow single colors, please buy a 5050 RGB led strip.
3.SMD 2835 RGB is Only Red / Green / Blue, without White. When you press the "W" button on the remote control, the color that appears is not white, but red, green, and blue are lit at the same time.
4. The remote control does not have a battery. Because the shipping partner refuses to accept it, you need to buy a battery locally to use the remote control. The battery model is: CR2025
5. We will check the product before delivery. If all the goods you receive are not working properly, please contact us in time and we will solve it for you.
If you don’t have a positive experience for ANY reason, contact us and we will make sure that all your concerns are addressed and you leave 100% satisfied.
We have 24/7 Call and Email Support. Please contact us through one of those or through our contact form, if you need assistance we are always here for you!
4 GREAT REASONS TO BUY FROM US
AND 4 GREAT FACTS ABOUT US
4700+ Happy Customers
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Instead of donating to our cause, you can just purchase any product from our different collections and part of your purchase will be donated to charities across the globe that help poor families enjoy their Summer holidays and spend time together!
CORONA VIRUS FAQ:
Lots of our customers seemed to be concerned about the corona virus and if there is a likehood of them getting affected due to their packages and online purrchases in general.
The likelihood of an infected person contaminating commercial goods is 0 and the risk of catching the virus that causes COVID-19 from a package that has been moved, traveled and exposed to different conditions and temperature is also 0, according to the World Health Organization. (WHO
"In general, because of poor survivability of these coronaviruses on surfaces, there is likely NO RISK AT ALL of spread from products or packaging that are shipped over a period of days or weeks at ambient temperatures. (The Virus dies after 1-3 hours on packages)
We Appreciate Your Support!
All orders are handled and shipped out from our warehouses in Europe
Please allow extra time for your order to be processed during holidays and sale seasons!